...the therapist confirmed that Real Ease applies natural, gentle traction to the neck which is effective for relief from neck pain. In fact the therapist requested use of Real Ease for treatment of patients. I've tried Real Ease and can tell you it's very comfortable and can be used lying down or when sitting on a chair or couch that's high enough to lean back on. Having experienced neck pain many times I can see where Real Ease could be useful. Not only is it well made and comfortable it truly supports the neck while controlling the weight of your head. Real Ease does this while cradling the neck and balancing one's head making a very stable pivot point for a bit of lateral movement; something that's very difficult and painful with a neck injury.If you have neck, jaw or shoulder pain this could be the relief your looking for.